To Those Staying in Japan
Shopping for gear in Japan? We offer fast domestic shipping to your hotel, lodge, or residence. Get your Jones, Picture, or Karakoram gear delivered anywhere in Japan.
To ensure your gear reaches you safely while you are on the mountain, please provide the following in the "Notes" or "Shipping Address" field when placing your order:
- Full Name of Your Accommodation (Hotel, Lodge, or Residence)
- Your Guest Name (The name used for your reservation)
- Your Stay Dates (e.g., Arriving Jan 15th / Departing Jan 22nd)
Important Notice regarding Accommodation Deliveries:
- Notify in Advance: Please ensure you inform your accommodation that a package is being sent to you.
- Check-in & Early Arrival: If you require delivery before your check-in date, you must confirm that the accommodation is willing to accept and store the package.
- Delivery Refusal: In the event that the accommodation refuses to accept the delivery, the customer will be held responsible for all original and return shipping fees.
This helps us ensure your package arrives exactly when and where you need it!
Important: Please review our Shopping Guide before ordering.
Introducing the Snow Gear Storage Service
Tired of lugging heavy skis, boards, and boots through train stations or crowded shuttles?
We are excited to announce our Snow Gear Storage Service, operated by our partners at lazy monday. We’ll take care of your gear until your next trip to Japan, so you can head home hands-free.