Shipping policy
Shipping Policy
Shipping Fees (送料)
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Standard Shipping: Flat rate of 800 JPY (tax included) nationwide (excluding certain regions).
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Free Shipping: We offer free shipping on orders totaling 16,500 JPY (tax included) or more.
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Special Regions: Additional shipping fees will apply to Hokkaido, Okinawa, and isolated islands.
Delivery Method
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Orders will be shipped using our designated carrier. Please note that customers cannot specify the carrier.
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As a general rule, we do not accept requests for specific delivery dates or time slots.
Estimated Delivery Time
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Orders are typically shipped within 3 to 5 business days after processing.
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For isolated islands and remote areas, please allow an additional 3 to 4 days.
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Please be aware that delays may occur due to weather or traffic conditions.
Damages During Transit
We take great care in packaging your items to prevent any dents or scratches on the outer box. However, minor damage may occur during transit once the package is handed over to the carrier.
Please understand that we cannot offer replacements or returns for minor dents or scratches on the outer packaging that do not affect the use or function of the product inside.